The companies Honegger AG, Paul Hegglin GmbH, Pulirapid SA, fründlich gründlich ag, WashTec AG, HLD Clean Consult SA and Cleantex SA (hereinafter referred to as the Honegger Group or “we“) attach great importance to protecting your data and safeguarding your privacy. In this declaration, we would therefore like to inform you about the collection and use of individual data about personal or factual circumstances of a specific or identifiable natural person (“personal data“).

This privacy statement applies to the domains honegger.ch, hausmanager.ch, pulirapid.ch, fruendlichgruendlich.ch, washtec.swiss, hld.ch and their subdomains.

Changes to this privacy statement will apply from the date of their publication on our website. Personal data collected under an older privacy statement will be processed in accordance with this privacy statement. We reserve the right to change this privacy statement at any time and to inform customers, partners and users of the changes in an appropriate manner.

I. Information about the responsible person

1. Responsible persons and contact
The data controller in terms of the personal data that you send to us via the website is:

datenschutz@honegger.ch

Please do not hesitate to contact us if you have any questions or comments regarding your personal data.

II. Information on data processing

2. Processing of personal data
We only process your personal data within the context of the data processing principles and if there is a legal basis for doing so. Where it serves to initiate and process a contract, this legal basis applies. Furthermore, we have an interest in continuously improving our offers and adapting them to your needs. This is necessary to further develop our offers, for statistical purposes and to ensure the security of our offers. We assume that our interests prevail.

As part of your website visit, we also collect the following necessary data:

a) All information that you explicitly provide in the context of an enquiry in the contact form or an e-mail (name, address, age, gender, contact details, texts, photos, images, etc.).
b) IP address and referrer URL (the previously visited page);
c) Browser version and browser type used;
d) Date & time of the visit or enquiry;
e) Operating system;
f) Provider.

Cookies, which we use on our website, can be found at the end of this privacy statement under section IV “Information on the use of cookies”.

We do not engage in profiling on our website in the sense of automated processing of personal data, which consists of using this data to evaluate certain of your personal aspects (e.g. to analyse or predict your work performance, economic situation, health, personal preferences, interests, reliability, behaviour, whereabouts or change of location), and we only collect or process particularly sensitive personal data (e.g. on religious, political or ideological views, state of health, etc.) in exceptional cases and in this case limited to contractual or legal obligations.

3. Release to third parties
Your data will not be passed on to third parties without your explicit consent. Exceptions to this are our service partners that we need to process the contractual relationship (e.g. financial institutions to process payments, the postal service, courier services or freight forwarders to ship material, cloud services to provide and guarantee the digital infrastructure, etc.). In these cases, we strictly observe the requirements of the applicable data protection laws. The extent of the data transfer is limited to a minimum.

The use of service partners in countries other than Switzerland or the member states of the European Economic Area is only an option for us if the country in question either has an equivalent level of data protection according to the Federal Council’s list of countries, or we can contractually ensure the equivalence of the level of protection (e.g. through contracts or the conclusion of so-called standard contractual clauses).

4. Corporate pages on social media


4.1. Media used
We operate a company page or a company profile on the following social media sites, on which we publish information and interact with other platform users:

– Facebook / Instagram: Operator is Meta Platforms Ireland Limited, Ireland;

– LinkedIn: Operator is LinkedIn Ireland Unlimited Company, Ireland;

– Vimeo: Operator is Vimeo, Inc, US;

– X (formerly Twitter), operated by X Corp.

Other relevant functions:

– Google Maps, (security through restriction of the HTTP referrer (restriction to web address))

– Contact Form 7, (WP Plugin, transmission SSL encryption)

– Google Analytics, anonymised

4.2 Data processing on company pages
We process personal data in accordance with the principles of this privacy statement. Personal data may be processed if you interact with us via our company pages on the relevant social media.

When visiting a company page, the respective operator of the platform collects information that enables it to recognise users and to comprehensively analyse user behaviour. Based on the data collected in this way, the platform operator can also create user profiles. If you are logged in with your corresponding user account when you visit a company page, the respective provider can also assign this visit to your account. The respective provider only provides us with an anonymised statistical evaluation of the use of our company page based on the information obtained.

In principle, you can assert your rights with regard to data processing by our company pages under data protection law both against us and against the respective operator of a platform. However, we would like to point out that these can be asserted most effectively with the respective operator, as only this operator has access to the users’ data and can take appropriate measures and provide information directly.

Further information on data processing, including the place of processing, by the respective operator can be found at:

• – Facebook/Instagram: https://de-de.facebook.com/privacy
• – LinkedIn: https://www.linkedin.com/legal/privacy-policy
• – Vimeo: https://vimeo.com/privacy
• – X (formerly Twitter): https://twitter.com/en/privacy
  
  

5. Messages, notifications and updates
Communication for advertising purposes: If there is a corresponding basis under data protection law (use of a paid service or corresponding consent), we use your contact data to inform you about similar offers by e-mail, as well as for marketing and optimisation purposes, which enable us to offer you better services and better customer service, for statistical purposes and to further optimise our offers (newsletter).

You can opt out of receiving the newsletter at any time. This can be done by sending an email to kommunikation@honegger.ch or by clicking on the link at the end of the newsletter.

When sending newsletters, we use established tools from recognised providers. Compliance with data protection requirements is ensured via order processing contracts.

Communications for informational and other purposes: We send you messages that are required or necessary for all customers, notices that contain important information, and other messages that you request from us. You cannot unsubscribe from these messages. However, you may be able to customise the media and format through which you receive the notifications.

6. Transmission of personal data
Unless explicitly agreed otherwise, electronic communication takes place via non-encrypted e-mails. The use of e-mails is not technically secure; it may happen that e-mails are not delivered. When e-mails are transmitted, they may leave national borders, even if the sender and recipient are within the country. The confidentiality of e-mails cannot be guaranteed if encryption is missing or insufficient.

Also when using forms available on our website, only the transmission of your message from your computer to the web server is encrypted.

By using the forms or sending an e-mail, you consent to communication via e-mail with knowledge of the risks described. The use of encrypted or otherwise secured communication channels must be arranged with us in advance.

7. Retention of your personal data


7.1. Server locations
Our websites are hosted as listed below:

honegger.ch: METANET, Switzerland

hausmanager.ch: Init7, Switzerland

pulirapid.ch: Amazon, Germany

fruendlichgruendlich.ch: First Colo, Germany

washtec.swiss: METANET, Switzerland

hld.ch: Infomaniak, Switzerland

Your personal data collected in the course of activities on the website is hosted on as above. The servers are protected as much as possible against unauthorised access by third parties. Backups are made regularly to prevent data loss as far as possible.

Regarding personal data, that we collect directly, this is stored on our own servers as well as on virtual servers of a cloud provider with a good reputation with storage location in Switzerland or the European Economic Area. The servers are shielded as well as possible against unauthorised third-party access. Backups are made regularly to prevent data loss as far as possible.

7.2 Retention period
We only keep your data for as long as is legally necessary or as long as required in accordance with the purpose of the processing. In the case of analyses, we store your data until the analysis is completed. If we store data on the basis of a contractual relationship with you, this data will remain stored at least as long as the contractual relationship exists and at the longest as long as limitation periods for possible claims by us run or legal or contractual retention obligations exist. As a rule, the retention period does not exceed 10 years (calculated from the end of the contractual or factual relationship with you).

III. Your rights

8. In general
As a matter of principle, you have the rights of information, rectification, deletion, restriction, data portability, revocation and objection, as well as the right to lodge a complaint, if applicable.

9. Information, correction, data portability
You have the right to free information about your stored data and the right to correction at any time. Please contact us for this purpose. You can find our contact details under point 1 of this privacy statement.

You also have the right to request the transfer of your personal data held electronically to another data controller free of charge. Please note, however, that we cannot adapt your data to any special format requirements of another controller, and we will not transfer your business history or passwords under any circumstances.

10. Revocation and deletion
You can revoke your consent to the processing of your data by us in accordance with data protection law at any time and request the deletion of your personal data. Please contact us for this purpose. You will find our contact details under point 1 of this privacy statement.

In the event of a deletion request, we will block your profile. Please note, however, that we are obliged under commercial and tax law, for example, to keep accounting vouchers for at least 10 financial years. We can therefore neither delete nor process the personal data contained in these vouchers. Your revocation or deletion request therefore applies to this extent only for future processing and only for personal data which we do not process on the basis of a legal justification, but exclusively on the basis of your consent.

If a contractual relationship is still pending at the time of receipt of your revocation and deletion request, your personal data will continue to be processed until the contract has been fully executed. Your revocation under data protection law expressly has no influence on the processing of existing contractual relationships and is not considered an extraordinary reason for termination.

11. Complaint to a supervisory authority
When the revised DPA comes into force (probably on 1 September 2023), you will have the right to lodge a complaint with the competent supervisory authority at the registered office of the controller if you believe that we have violated a provision of the DPA.

The Federal Data Protection and Information Commissioner (www.edoeb.admin.ch) is responsible for complaints from data subjects.

IV. Information on the use of cookies

In this section, we would like to inform you how and for what purpose we use cookies on our website and provide you with information about how the particular cookies affect your personal data. Your rights under section III above naturally also apply in relation to the cookies described below.

12. Cookies


12.1 General information about cookies
Cookies are small text files or pieces of information that are stored on your computer or mobile device (such as a smartphone or tablet) when you use our services. A cookie usually contains the name of the website/app it came from, the duration of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.

We use cookies to make our services more user-friendly and to tailor our services and products to your interests and needs. Cookies are able to do this because our services can read these files. This enables our services to recognise you and remember important information that makes your use of our services more user-friendly (e.g. by remembering preference settings). Cookies may also be used to help speed up your future activities and user experience with our services. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how users use our services, and to help us improve the structure and content of our digital media.

The maximum retention time of cookies after their initial placement on the user terminal is as required by applicable law.

12.2. Types of cookies
The types of cookies we use are session cookies, resident cookies, first-party cookies and third-party cookies.

Resident cookies are used to store your login information and remember your settings for future logins to our services. A resident cookie is a cookie that is stored as a file on your computer and remains there when you close your web browser. The cookie can be read by the services that created it when you visit those services again.

Session ID cookies are used to enable certain features on our services in order to better understand how you interact with our services, and to monitor aggregate user data and web traffic routing. Unlike resident cookies, session cookies are removed from your computer when you close your browser. Typically, session ID cookies store an anonymous session identifier on your computer that allows you to use a service without having to log in each time you click.

First-party cookies are our own cookies that we use to improve your user experience. They are linked to a user’s personal information. Third parties do not have access to the information we collect through our own cookies.

Third-party cookies are cookies placed on our services by third-party companies to provide services, including advertising cookies. Third-party companies place third-party cookies on your device on our behalf when you visit our Services to enable those third party companies to perform the services they provide. In addition to what is set out in this privacy statement, you can find more information about these third-party cookies in the privacy statement of those third-party companies.

Below is a list of the different types of cookies we use in our services.

12.3 Essential cookies
Essential cookies are cookies that are strictly necessary for our services to work and for us to use their features. Without such essential cookies, our services would not work as smoothly as you would like and we may not be able to provide the website or certain services or features that you request.

We also use technical cookies that allow our services to remember choices you have made (such as your username, language or the region you are in) for customisation and personalisation purposes. These cookies do not collect information about you that is used for advertising purposes, nor do they remember which websites you have visited.

The following first-party cookies are used by us (all resident cookies):

Device identifier cookie: We install cookies on your computer that recognise you and tell the website or service that you are logged in.

User local cookie: We install cookies that are used to remember certain local choices you have made, such as language selection.

Privacy visibility cookies: We install cookies on your computer that indicate whether you have been informed by a banner message displayed about the use of cookies and the data handling, as well as your rights in relation to your data, and then whether you have given your consent to the use of cookies so that the banner does not reappear each time you visit a page.

These cookies are necessary for the operation of our services and therefore you cannot object to the use of these cookies.

12.4 Functional cookies
Functional cookies are cookies that enable the use of certain functions in our services that may be useful to you, but are not strictly necessary for our services to work and for you to use their functions. You can refuse the installation of these cookies by making the appropriate settings in your browser, but this may result in you not being able to use certain functions of our services or only being able to use them to a limited extent.

Cookie key	Domain	Path	Cookie type	Expiration	Description
wp-wpml_current_language	honegger.ch	/	First-party	Session	Stores the current language. By default, this cookie is set only for logged-in users. If you enable the language cookie to support AJAX filtering, this cookie will also be set for users who are not logged in.
_gcl_au	.hausmanager.ch	/	First-party	3 month	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services

1. 12.5 Analytical cookies and cookies for marketing, profiling and retargeting

Cookie key	Domain	Path	Cookie type	Expiration	Description
_ga_VN50B8D3GK	.honegger.ch	/	First-party	1 year 1 month	This cookie is used by Google Analytics to persist session state. Anonymised
_ga	.honegger.ch; .hausmanager.ch	/	First-party	1 year 1 month	This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
_gid	.hausmanager.ch	/	First-party	1 day	This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews.
_gat_UA-65034932-1	.hausmanager.ch	/	First-party	1 minute	This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_ga_9K9HLSTKR2	.hausmanager.ch	/	First-party	1 year 1 month	This cookie is used by Google Analytics to persist session state.

Status of the privacy statement: September 2023